Refund Policy

Last Updated: January 10, 2023

At Investment Course Blog, we strive to provide high-quality educational content for traders and investors. We understand that sometimes a course may not meet your expectations. This Refund Policy outlines our procedures and conditions for refunds of purchased courses.

1. Satisfaction Guarantee

We offer a 14-day satisfaction guarantee for most of our courses. If you are not satisfied with your purchase, you may be eligible for a refund under the conditions outlined below.

2. Refund Eligibility

2.1 Eligible for Refund

You may be eligible for a refund if:

• Your refund request is submitted within 14 days of the original purchase date.
• You have completed less than 30% of the course content.
• Technical issues prevent you from accessing the course, and our support team cannot resolve these issues within a reasonable timeframe.
• The course content significantly differs from the description provided at the time of purchase.

2.2 Not Eligible for Refund

You will not be eligible for a refund if:

• Your refund request is submitted more than 14 days after the purchase date.
• You have completed more than 30% of the course content.
• You have downloaded significant portions of the course materials (if downloadable content is provided).
• The course was purchased as part of a bundle or special promotion clearly marked as "non-refundable."
• You have violated our Terms and Conditions, including but not limited to sharing your account access or course materials with others.
• You claim dissatisfaction with the course due to external factors beyond our control (e.g., market performance, trading results).

2.3 Special Circumstances

We understand that exceptional circumstances may arise. In such cases, we may consider refund requests outside our standard policy on a case-by-case basis. Please contact our support team to discuss your situation.

3. Refund Process

4. Refund Methods and Processing Time

4.1 Refund Methods

Refunds will be issued using the same payment method used for the original purchase:

• Credit/Debit Card: Refunded to the same card used for purchase
• PayPal: Refunded to your PayPal account
• Other payment methods: Refunded according to the processor's capabilities

4.2 Processing Time

Once approved, refunds will be processed within 5-10 business days. However, it may take additional time for the refund to appear in your account, depending on your payment provider:

• Credit/Debit Card: 5-10 business days
• PayPal: 1-3 business days
• Other payment methods: Varies by provider

5. Partial Refunds

In some cases, we may offer partial refunds if you have accessed a significant portion of the course but still fall within our refund eligibility criteria. The partial refund amount will be determined based on the percentage of course content accessed and other relevant factors.

6. Course Access After Refund

Once a refund is processed, your access to the course and its materials will be revoked. Any downloaded materials should be deleted, and further use of such materials may constitute a copyright violation.

7. Multiple Refund Requests

We reserve the right to deny refund requests from customers who have a history of multiple refund requests. This is to prevent abuse of our refund policy. We encourage customers to carefully review course descriptions and sample content before making a purchase.

8. Exchanges

Instead of a refund, you may request to exchange your course for another course of equal or lesser value. If you exchange for a course of greater value, you will need to pay the difference. Exchange requests are subject to the same 14-day timeframe as refund requests.

9. Promotional Discounts and Coupons

If you used a promotional discount or coupon code for your purchase, the refunded amount will reflect the actual amount paid, not the original course price.

10. Special Offers and Bundles

For courses purchased as part of a special offer or bundle:

• If you request a refund for the entire bundle, the refund amount will be the actual amount paid for the bundle.
• If you request a refund for a single course within a bundle, we may issue a partial refund based on the prorated value of that course within the bundle.

11. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any such changes constitutes your acceptance of the new Refund Policy.

12. Contact Us